Restaurant

Terms of Service

Last Updated: June 4, 2026

1. Agreement to Terms

By using this restaurant ordering platform, you agree to comply with these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Use License

this restaurant grants you a limited, non-exclusive, non-transferable license to use this website for ordering food for personal, non-commercial purposes. You may not:

• Modify or copy materials without permission
• Use materials for commercial purposes
• Attempt to decompile or reverse engineer software
• Circumvent security measures
• Remove any proprietary notices or labels
• Transfer rights to any third party

3. Order Terms

Menu and Pricing: Menu items and pricing are subject to change without notice. We reserve the right to limit quantities and refuse service.

Minimum Order: Minimum order value is $15.00 before taxes and fees.

All Sales Final: All orders are final once placed and cannot be cancelled or modified after submission. To report a problem with your order, contact the restaurant directly by phone as soon as possible.

Food Allergy Notice: If you have a food allergy or food intolerance, please notify us using the Special Requests field when adding items to your cart, or call the restaurant before placing your order. Ingredient information may be available upon request. We cannot guarantee that any menu item is free from allergens.

Pickup & Delivery: Orders are for pickup at our location, or for delivery where the restaurant offers it (see Section 6, Delivery Service). Pickup orders must be collected within 30 minutes of notification that they are ready, or they may be discarded.

4. Fees and Charges

Platform Fee: A platform fee of $0.99 is charged per order. This fee is non-refundable on standard refunds (for example, a refund you request for a problem with part of your order). The one exception: if the restaurant fully reverses an entire order on its own initiative, the whole charge — including the $0.99 — is returned to you.

Transaction Fee: A transaction fee of 4% of the order subtotal may be applied at the restaurant's discretion. Whether the transaction fee is charged will be clearly displayed at checkout before you complete your order.

Sales Tax: Sales tax of 8.375% may be applied at the restaurant's discretion. Whether sales tax is charged will be clearly displayed at checkout before you complete your order.

Tips: Tips are optional and go entirely to staff. If you believe a tip was charged in error, contact the restaurant within 48 hours.

5. Refund Policy

No Self-Service Cancellations: Orders cannot be cancelled once placed. All sales are final at the time of payment.

Refund Requests: Refunds are not available through your online account. To request a refund for a documented issue (wrong items, unfulfilled order), you must contact the restaurant directly by phone within 48 hours of your order pickup date. Refunds you request exclude the non-refundable $0.99 platform fee and are processed within 5–10 business days.

Manager Reversals: A restaurant manager may reverse a paid order in full or in part (for example, to correct a mistake). On a full reversal, the entire charge — including the $0.99 platform fee — is refunded. A partial reversal refunds the selected items plus the matching share of tax and any processing fee. Cash orders are refunded in cash at the restaurant.

6. Delivery Service

Availability: Delivery is offered only where the restaurant has enabled it, and only to addresses within the restaurant's published delivery area. Delivery may be unavailable at certain times (for example, near closing or when all drivers are busy). If delivery is not available to your address or at your chosen time, only pickup will be offered.

Our Own Drivers: Deliveries are made by the restaurant's own employees in their own vehicles — not by a third-party courier service. You are ordering directly from the restaurant.

Delivery Fee: A flat delivery fee set by the restaurant is added to delivery orders. The exact amount is shown at checkout before you complete your order. The delivery fee is separate from, and in addition to, the order subtotal, taxes, the transaction fee, and the $0.99 platform fee.

Estimated Times: Any delivery time shown is an estimate only and is not guaranteed. Estimates may lengthen during busy periods.

Address Accuracy: You are responsible for providing a complete, accurate delivery address and any access details (apartment number, gate code, etc.). If a delivery cannot be completed because of an incorrect or incomplete address, an inaccessible location, or no one being available to receive the order, the order is treated as delivered and is not eligible for a refund.

Delivery Refunds: If you cancel or a refund is approved before a driver has picked up your order, you are refunded the order total excluding the non-refundable $0.99 platform fee. Once a driver has picked up your order, the delivery fee may be retained (the driver has already been dispatched), at the restaurant's discretion as configured in their refund settings. All food-quality and order-accuracy concerns are handled under Section 5 (Refund Policy).

Driver Tips: Tips added to a delivery order go entirely to the driver who delivers it. Tips on a completed delivery are not reversed if the order is later refunded — the driver has already performed the work.

Proof of Delivery: Where enabled by the restaurant, the driver may take a photo at the drop-off location as proof of delivery. These photos are kept only for a short period (no longer than about 30 days) and then deleted (see the Privacy Policy).

7. Bar Tabs & Open Checks

Where the restaurant offers the option to open a tab (an open check that stays active while you order over the course of a visit), the following terms apply.

Pre-Authorization Hold: When you open a tab, we place a temporary pre-authorization hold on your payment card for a set amount. This hold is not a final charge — it sets aside (reserves) that amount on your card so the restaurant knows funds are available. The hold typically appears as a pending charge on your card statement or banking app. No money has actually been taken at this point.

When a Hold May Not Apply: Some restaurants open tabs without a pre-authorization hold. In that case no hold is placed when the tab opens, and you simply pay the final total (plus any applicable taxes, fees, and tip) when the tab is closed, by cash or card. Whether a card hold is required is set by the individual restaurant.

How the Final Charge Works: As you order, items are added to your open tab. When the tab is closed, your card is charged the actual final total of everything you ordered (plus any applicable taxes, fees, and tip), and the original hold is released. Because of how banks process holds, it can take your bank a few business days (often up to about 5–7, and in some cases longer, depending solely on your bank) to drop the pending hold after the final charge settles. This timing is controlled by your bank, not by the restaurant.

If Your Tab Exceeds the Hold: The hold amount is only an estimate. If the final total of your tab is more than the amount that was held, your card will be charged the full final amount you owe, which may exceed the original hold.

Tips at Close: Any tip you add when closing the tab is included in the final amount charged. Tips go entirely to staff.

Auto-Close: A tab left open may be automatically closed and charged after a set period of time, or at the restaurant's closing time, even if you have not closed it yourself. You remain responsible for the full amount of everything ordered on your tab.

Card Stored to Settle the Tab: To open and settle a tab, your card information is securely stored with our payment processor (Stripe) for the duration of the tab so the final amount can be charged at close. The restaurant does not store your full card number itself. See the Privacy Policy and Section 9 (Payment).

8. Loyalty & Rewards Program

Where the restaurant offers a loyalty or rewards program, you may earn points on qualifying orders that can be redeemed toward discounts on future orders.

• Points have no cash value, cannot be redeemed for cash, and cannot be sold, transferred, or combined between accounts.
• Points may expire after a period of account inactivity set by the restaurant, to the extent permitted by applicable law.
• The restaurant may modify, suspend, or discontinue the program, or change how points are earned or redeemed, at any time at its discretion.
• Points are forfeited in the event of fraud, abuse, or violation of these Terms.
• Points are tied to your account and are valid only at the restaurant that issued them.

9. Gift Cards

Where the restaurant sells gift cards, the following terms apply, subject to applicable federal and New York State law.

• Gift cards are redeemable only toward orders at the issuing restaurant and are not redeemable for cash, except where applicable law requires a cash refund of a small remaining balance (under New York law, a gift card with a remaining value of less than five dollars may be redeemed for its cash value upon request).
• Gift cards will not expire for at least the minimum period required by applicable law, and no dormancy, inactivity, service, or similar fees will be charged except as expressly permitted by law.
• Gift cards are treated like cash: lost or stolen cards may not be replaced, and we are not responsible for unauthorized use of a lost or stolen card.
• Gift cards cannot be sold, transferred for value, or combined with another customer's account except as permitted by the restaurant.
• Gift cards or balances obtained through fraud or in violation of these Terms may be voided.

10. Promo Codes & Discounts

From time to time the restaurant may offer promotional codes or discounts. Unless stated otherwise at the time of the offer:

• A promo code may be single-use or limited-use and may require a minimum order or exclude certain items.
• Promo codes and discounts cannot be combined beyond any stated limit (for example, only one discount may apply per order).
• Promo codes have no cash value and cannot be redeemed for cash.
• The restaurant may modify, suspend, revoke, or set an expiration on any promo code or discount at its discretion.
• A promo code or discount is void if obtained or used fraudulently or in violation of these Terms.

11. Reservations

Where the restaurant offers reservations, a reservation is a request to hold a table for a limited time and is subject to availability and confirmation by the restaurant.

• No-shows or late arrivals may forfeit the reserved table, which the restaurant may release to other guests.
• The restaurant may cancel, modify, or decline a reservation at its discretion (for example, due to capacity, hours, or unforeseen circumstances).
• No payment is taken for a standard reservation unless the restaurant clearly states otherwise at the time you book.

12. Payment

All payments are processed securely through Stripe. By placing an order or opening a tab, you authorize us to charge your payment method for the total amount including all applicable fees and taxes.

13. Limitation of Liability

this restaurant shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our service, including but not limited to food quality disputes, delayed pickups, or delayed deliveries. Nothing in these Terms limits liability for gross negligence, willful misconduct, or personal injury to the extent such limitation is not permitted by applicable law.

14. Governing Law

These terms are governed by the laws of the State of New York. Any disputes shall be resolved in the courts of Rockland County, NY.